RETURN OF GOODS AND FUNDS
For refunds, please contact us via e-mail at natalijewellery4@gmail.com
You are entitled to revoke the Contract within 14 days. To apply your right of revocation within the required period, it is sufficient if you send the notification about the application of your right of revocation before the expiration of the revocation period, with a clear statement sent via e-mail to natalijewellery4@gmail.com
Please state your name and surname, address, and phone number. We will send you the confirmation of the revocation of the Contract without delays via e-mail.
The Seller is obliged to refund the Customer within 14 days upon receiving the goods.
The goods must be returned in their original condition, must not have been worn or used, and should be returned with all original labels and invoice.
The protection label must stay on the product.
TYPES OF RETURNS
Exchange for a different size or another item
Exchange is possible if the desired product is available.
Refunds
Refunds are processed within 14 days, after Natalie Jewelry Manufacture verifies and receives the returned goods, which must be returned in its original condition.
CLAIMS AND OBJECTIONS
If a Customer has objections to the purchased products, according the Article 10, paragraph 6 of the Customer Protection Law, he has the right to send a written complaint via e-mail to the Seller at info@link-studio.com.hr
Please include the first and last name, address, contact and description of the complaint. We will respond in writing within 14 days upon receiving your complaint.
Boudoir is responsible for any material defects of the purchased products in accordance with the Obligatory Relations Act.
Pursuant to the Consumer Protection Law, in the event of a material defect on the product the provisions of the Obligatory Relations Act (NN 35 / 05.41 / 08, 125/11, 75/15) apply to consumer and vendor relations in regards of liability for material defects.
Any dispute between the Seller and the Customer will be resolved by mutual agreement and peaceful means. If the parties can’t reach an agreement then they will submit all their disputes arising out of or in connection with this Contract to the jurisdiction of the Court in the location of the Seller’s headquarters.